Delivery and Returns (Mainland UK)
Average delivery time is 1–3 working days ( from time of dispatch ! ). Most orders arrive in 24 hours. ( from time of dispatch ! ). Item(s) will be dispatched the next working day after payment has cleared before 2pm.
Deliver service starts from time of dispatch, not the time of placing your order.
If we consider an expected delayed delivery time to be unacceptable we will contact you to arrange an alternative agreement. We do not accept any liability whatsoever if delivery dates/periods are not met for any reason.
All items supplied by THE MOON PROJECT will leave our business premises having been checked and packed in a strong transport box for shipping to be delivered in perfect condition.
Should you require a product that is not in stock we can arrange a back order for you.
DELIVERY TO NON-UK MAINLAND
THE MOON PROJECT can ship to UK Islands, Scottish Highlands, Northern Ireland, Republic of Ireland and most European countries.
A surcharge for these destinations will apply, please contact us directly for shipping costs.
Please do not complete your order or payment until the shipping costs have been agreed.
PLEASE REMEMBER TO SUPPLY CONTACT NUMBER
This is very important to assist your courier in providing a better and faster delivery service !
All prices displayed with products apply to England, Wales and parts of Scotland.
The Highlands and Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM and TR21-25 are all subject to a surcharge.